Skip to main contentBefore you email support
- Check the troubleshooting index for common fixes
- If you’re integrating the API, verify your rate limit and retry behavior
Email support@pixelcut.ai and include:
- Your account email
- Device + OS (or browser + version)
- Pixelcut app version (or browser + version if on web)
- Steps to reproduce (if you can repeat it)
- Expected vs actual result
- Screenshots or a short screen recording
- Please include as much detail as possible so we can help you faster.
If you’re reporting an API issue, email api@pixelcut.ai with endpoint + timestamp + response body (remove secrets). 
